Customer Service & Technical Support

Available, professional, guaranteed

What makes a good company "great"? Here at our professional Service, we believe it is providing a valuable product, backed by outstanding customer support.

That's why we're proud to offer our Professional Billing Service and, we are equally proud of our professional customer service team.

Wherever you are, our customer service team are there with you. We understand that time, accuracy, navigational ease and flexibility are key to your practice. So our team is available to answer your questions—with clarity and patience—via online live chat, email or phone. Also you can find the answer in our forum.

To contact our Technical Support, please send an email to admin@academybilling.com. A Technical Support representative will respond to you directly.

Please check our FAQs and Support Forum available from inside your system. There is a good chance that you will find more than enough help using these resources.

Quick Help—tap into live online chat with our trained customer service department.

Basic questions can most likely be answered by referring to our Support FAQ. Users that have configuration or operational issues can contact a Medical Office Online technical support representative by telephone or email to receive specific assistance. Users are also invited to contact our support forum, which offers focused discussions on features. There, you will be able to communicate with our Professional Service representatives as well as experienced our Professional Billing Service users.

Check out the product documentation and FAQs linked in the margin at left to see if an answer to your question has already been published. Often answers to technical support questions and solutions to problems can be found in existing documentation.